THE LOOSENECK FAMILY JUST KEEPS GROWING.. ORDER NOW!!

Shipping

What Shipping Methods Are Available?

We primarily use Fed-Ex to ship orders. However, if you have an account with a dedicated carrier and want us to use it, we can ship with them as well if you provide us with access to your account or send us a call tag.

Do You Ship Internationally?

We do ship internatioanlly when possible.

How Long Will It Take To Get My Package?

Depending on your location, transit time can be from 1-5 business days.

Payment

What Payment Methods Are Accepted?

We  accept Amex , Mastercard , Visa and Discover debit and credit cards. Credit terms are extended only to rated accounts.

Is Buying On-Line Safe?

This Site is verified plus safe to shop on. This connection is secure.

Orders & Returns

How do I place an Order?

Our order taking process is very simple. You can either place an order via our website, email us or simply call us to place an order. We do have reps who might be in touch with you in your area to take orders.

How Can I Cancel Or Change My Order?

Email and/or call will be the best way to cancel an order. This must be done prior to Shipment.

Do I need an account to place an order?

No. We will however create an account for your company once we have received your first order.

How Do I Track My Order?

You can email or call us to track your order for you or provide you with the tracking number. Soon , we will be able to provide you an option to track an order online via our website.

Damage Policy

All Damages or Shortages must be reported to us within 5 days of receipt of your order. You can either call or email your report to us. We will replace the pieces on your next order.

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